LinknorHelp
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Basics

Help in the app

Linknor explains itself in many places: with help bubbles in the views, a help center with guides and a glossary, and an interactive tour. Under “About Linknor”, you find news and ways to get in touch.

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Help bubbles #

Many views have a question mark at the top. Tapping it opens the “Help” sheet with a short summary of exactly this area. “What you can do here” lists the most important features, and “Hidden features” lists gestures and shortcuts that are easy to miss.

“Full article” opens the complete text from the help center. “Done” closes the sheet.

In addition, Linknor occasionally shows a tip at the bottom edge that fits the current situation. “Learn more” opens the matching help. Via the “x”, you choose “Remind later”, “Don’t show this tip again”, or “Turn off proactive tips”.

TipYou also find the “Proactive tips” switch on the “More” tab in the “Help & tips” section.
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The help bubble on the “Contacts” tab with “What you can do here”.
Help for “Capture encounters” with hidden features.
The help bubble while editing an organization.
On iPadOn iPad, you find the “Proactive tips” switch in the “…” menu at the top right of “Help & tips”.
The help bubble on the “Contacts” tab with “What you can do here”.
Help for “Capture encounters” with hidden features.
On the MacOn the Mac, the question mark in the toolbar (“Help for this section”) opens the matching page of this online help. The same commands are in the Help menu.
Help menu

The help center #

The help center brings together all guides. You open it via More › “Help & tips”. At the top, you switch between four tabs.

With the “Search in help” field, you search the library and the glossary.

  • “Library”: articles sorted by topic, such as “First steps”, “Contacts”, and “Encounters”. Each article contains a summary, the text, and “What you can do here” and “Hidden features”.
  • “Glossary”: terms from A to Z, for example relationship score or cluster.
  • “Tips”: short recommendations for everyday use.
  • “FAQ”: frequently asked questions. Tapping a question shows the answer.
NoteIf the search finds nothing, Linknor shows “No results”. Then try other terms.
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“Library” tab with articles sorted by topic.
An article with “What you can do here” and “Hidden features”.
The glossary with terms from A to Z.
“Tips” tab with short recommendations.
“FAQ” tab with frequently asked questions.
“Library” tab with articles sorted by topic.
An article with “What you can do here” and “Hidden features”.
The glossary with terms from A to Z.
“FAQ” tab with frequently asked questions.
On the MacOn the Mac, Help › “In-app help” shows tips and all keyboard shortcuts. Help › “Linknor Help” opens this online help.
In-app help with tips and keyboard shortcuts

Restart the tour #

The interactive tour guides you through the tabs of Linknor in seven steps and switches to the matching tab on its own. You can start it at any time via More › “Start interactive tour”. Use “Continue” and “Back” to page through it; the “x” closes the tour.

TipYou find a detailed description of the tour under “First steps”.
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The first step of the tour on the “Home” tab.
On iPadOn iPad, you start the tour from the “…” menu at the top right of “Help & tips”. At each step, the sidebar highlights the matching section.
The “…” menu in “Help & tips” with “Start interactive tour” and “Proactive tips”.
Step 1 of 7: “Welcome to Linknor” on the “Home” tab.
On the MacThis feature is only available on iPhone and iPad.

The “More” tab and About Linknor #

The “More” tab gathers all areas that don't have their own tab: workspaces such as the Inbox and the map view, assistants for maintenance, search and filters, the library, the Trash, the settings, and the help. With the “Browse more” search field, you filter the sections.

At the very bottom is the “Linknor” row with the version information and a Premium badge. The number next to it shows unread news. Tapping it opens “About Linknor”.

  • “Linknor Premium” opens the Premium page. The subtitle shows whether your subscription is active.
  • The three latest news items and “Show all news”.
  • The app info. Touch and hold it and choose “Copy version” if you want to pass on the version.
  • Under “Legal”: “Legal notice”, “Privacy”, and “Terms of Use”. They open the browser.
  • “Visit website” opens the browser, “Contact support” the Mail app.
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“More” tab with workspaces and assistants & maintenance.
Further down: search & filter, library, Trash, settings, help & tips.
“About Linknor” with Premium, news, and app info.
On iPadOn iPad, there is no “More” tab. All sections are in the sidebar, with “About Linknor” at the very bottom. Use “Search Sidebar” to filter the entries.
“About Linknor” with Premium, news, and app info.
On the MacOn the Mac there is no “More” tab: all sections are in the sidebar. Version, legal information and contact are under Settings › About Linknor.
Settings › About Linknor

News #

Under “News”, Linknor presents new features, improvements, and tips. You reach the list via More › “About Linknor” › “Show all news”. A dot marks posts you haven't read yet.

Tapping a post opens it with images. After that, it counts as read. At the top, you filter by categories such as “Release”, “Improvement”, “Tip”, or “Announcement”, or search with “Search news”.

How it works

  1. In the list, tap “…” at the top right.
  2. Choose “Refresh” to load new posts, or “Mark all as read”.
NoteLinknor loads the news from the internet. Without a connection, “Try again” appears.
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The news list with category and date.
A post in the detail view with an image.
The menu with “Refresh” and “Mark all as read”.
The news list with category and date.
A post in the detail view with an image.
The menu with “Refresh” and “Mark all as read”.
On the MacOn the Mac, open the news via Help › News.
News